A personalised compliance journey for every account holder.
Short, vertical, spoken in their language — a clear ask, a clear deadline, a clear path to done. Identity verifications, beneficiary updates, regulatory disclosures, document refreshes. Across retail, business, and wealth accounts.
Your identity verification expires April 30. Update in 90 seconds.
Account•••• 8421
DueApr 30, 2026
Takes
90 seconds
The compliance gap
Your compliance ask is in an email your customer never opened.
Regulatory asks are non-negotiable. Identity verification refreshes, beneficiary confirmations, regulatory disclosures. The standard channels — email, SMS, mailed letter — get ignored. The deadline arrives, the account gets restricted, the customer complains they were never told, and the compliance team has nothing to show the auditor except "we sent four emails."
Compliance isn't a deadline problem. It's a clarity problem.
What it does
Every account holder with an action pending gets their ownpersonalised compliance reel.
Delivered to their phone. No app, no login, no install. Works across identity verification, beneficiary updates, regulatory disclosure acknowledgments, and document refreshes.
01 / Record-aware
Built from their actual compliance gap
Which document is missing, which field is outdated, which deadline applies — pulled live from your compliance system. Every reel speaks to one customer's actual ask.
Short, vertical, one idea per clip. Each reel moves the customer closer to compliant — not through pressure, through clarity.
Why It Matters
They understand why you're asking.
The journey opens by explaining the ask in plain terms. Not "per regulatory guideline 12 CFR 1010" — the actual reason, in the customer's language. Why this exists, why it matters, what happens if it's missed.
A compliance ask without a reason is a compliance ask about to be ignored.
For Sarah · Platinum Card
Why we're asking
Your identity verification
Expires Apr 30
Account•••• 8421
Last verifiedMar 2023
Refresh cycle3 years
For Sarah · Platinum Card
What we need
One document, upload-ready
DocumentGovt. photo ID
Accepted
License · Passport
Format
Photo or PDF
Takes
90 seconds
DeadlineApr 30, 2026
What To Do
They see exactly what's needed.
The specific document, the specific field, the specific upload — shown clearly. Not a list of five possible things. The one thing this customer needs to do, this time, on this account.
Clarity is compliance's best friend. Ambiguity is every compliance officer's nightmare.
The 90-Second Path · The Peak
They see it's a 90-second thing, not a project.
The emotional high point. A walk-through of how the update actually happens — one tap, photo, upload, done. The friction the customer was imagining evaporates against the reality of ninety seconds.
The compliance task a customer expects to take an hour gets delayed forever. The one they know takes 90 seconds gets done today.
For Sarah · Platinum Card
How it works
Three steps, one upload
90 seconds
Step 1
Tap link below
Step 2
Photo of ID
Step 3
Confirm — done
Support
Banker on call
For Sarah · Platinum Card
You're all set
Verification complete
New statusVerified · Active
Next reviewMar 2029
Account
No interruption
Your bankerJames R.
Confirmed
They know they're done — instantly.
The final reel is the confirmation. The update logged, the compliance status green, the account active, the deadline resolved. No ambiguity, no "we'll get back to you," no three-day wait for an email.
A customer who knows they're compliant doesn't call the helpline. They close the tab and move on with their day.
Why it lands
Three numbers that change your compliance ops.
95%+
Message open rate
Delivered directly to the channel customers actually check. The ask they would have ignored in email, watched on their phone.
In managed pilots, AI Personalised Reels produced consistent, measurable gains on this metric vs. legacy reminder workflows. Pilot data shared on request.
Built for banking
Built around your compliance workflow, notretrofitted into it.
Managed end-to-end by Amplispot. Works across retail, business, and wealth accounts. Your team never touches a video editor.
Managed service
Tech, design, and ops handled in-house. You get outcomes, not a tool.
Compliance system integration
Secure pulls from your compliance, BSA, and core banking systems. Real deadlines, real document gaps, real audit trail.
Multilingual by default
Audio auto-generates in the customer's preferred language. Eight languages supported out of the box, more on request.
Deadline-triggered cadence
T-30, T-14, T-7, final notice, post-deadline — you set the cadence, we run the motion with delivery logs for audit.
Channel-native delivery
No app, no install, no login. A link in a message. A reel player in the browser — on any device, any channel.
Officer-routing built in
The journey closes by routing the customer back to their named compliance contact, not a helpdesk ticket.
Enterprise scale
Built for large books. Renders personalised compliance reels across hundreds of thousands of account holders — every deadline, every cycle.
What you see back
Every tap is a signal. Every reel is measurable.
Unlike a fire-and-forget email, every reel gives your compliance and audit team a clear view of what was delivered, what was opened, and what was completed — with timestamps.
Opens
Reels watched
Completion rate
Pre-deadline rate
Audit-trail logs
See a compliance reel built from your own book.
Send us a sample of upcoming compliance asks — identity refreshes, beneficiary updates, disclosure acknowledgments. We'll build a live personalised compliance reel flow for a real cohort, with full audit-trail delivery, before you commit to anything.