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AI Personalised Reels · Loan Communications

A personalised loan journey for every borrower.

Short, vertical, spoken in their language — built from the borrower's actual loan, payment schedule, and balance. From disbursal to final payment. Across mortgage, auto, personal, and credit-card balances.
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Short, vertical format

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Languages supported

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Message open rate

Spanish

Audio language

Day 5

Until next payment
For Sarah · Mortgage
Payment due

Your monthly payment of $1,840 is due May 1.

Loan Home · 30-yr fixed
Payment $1,840
Due May 1, 2026
The clarity gap

Your borrower owes you $284,000. Their last update was a four-line SMS.

A loan is the biggest financial commitment most customers make. And the communication around it — payment reminders, balance updates, prepayment options — gets compressed into a templated SMS or an unread email. Late payments, support calls, and missed prepayment opportunities are all symptoms of the same problem: the borrower doesn't actually know where their loan stands.

Loan comms aren't a payment problem. It's a clarity problem.

What it does

Every borrower gets their own personalised loan reel.

Delivered to their phone. No app, no login, no install. Works across mortgage, auto, personal loans, and credit-card balances — from disbursal to payoff.
01 / Loan-aware

Built from their actual loan file

Loan amount, monthly payment, tenure remaining, interest paid, principal balance — pulled live from your loan servicing system. Every reel speaks to one borrower's real loan.
02 / Multilingual

Heard in their own language

English, Spanish, French, Mandarin and more — auto-generated per customer, matched to their preference.

03 / Schedule-triggered

Arrives at the moments that matter

Disbursal day, T-7 before payment, post-payment, halfway-point, prepayment-eligible — your servicing team sets the triggers, we run the motion.

04 / Action-ready

Ends with the next step, not a help link

The journey closes with one tap to pay, one tap to reschedule, or one tap to talk to their banker — not a phone tree.

The reel journey

One journey.
From disbursal to confident payoff.

Short, vertical, one idea per clip. Each reel meets the borrower at the stage their loan is actually in — not a generic monthly statement.
Approval & Disbursal

The loan feels real, the moment it lands.

The journey opens at disbursal — funds in the account, property address on the deed, monthly payment schedule visible. Not a thank-you email. A 30-second confirmation that the borrower understands what they just signed.
The borrower who understands their loan from day one is the borrower who pays on time for thirty years.
For Sarah · Mortgage
Funded

Your home loan is live

$340,000
PropertyCedar Lane, Brooklyn
Term 30-yr fixed
Rate 6.25%
For Sarah · Mortgage
Inside your payment

Where each $1,840 goes

Principal$580
Interest$1,068
Escrow (tax + ins)$192
Total over 30 yrs$662,400
Interest portion$322,400
The Breakdown

They see exactly where the money goes.

A walkthrough of the loan, broken open. Monthly payment split into principal, interest, escrow. Total interest over the loan's life. The numbers most borrowers never look at — shown in a way that's actually understandable.
A borrower who's seen their amortization once thinks differently about every payment after.
Repayment View · The Peak

They see how much they've already built.

The emotional high point. A live view of their progress — payments made, principal reduced, equity built, time remaining. The loan stops being a balance and starts being a journey. Most borrowers have never seen this.
The borrower who sees the progress they've made is the borrower who never refinances away from you.
For Sarah · Mortgage
Your progress

Equity built so far

$28,400
Payments made 47 of 360
Principal paid$28,400
Years remaining 26 yrs
Interest saved if you prepay $200/mo $48,000
For Sarah · Mortgage
If you prepay

The math on paying early

Add $200 / monthDone in 26 yrs
Lump sum $5,000Saves $7,800 interest
Refinance windowOpen
Talk to your bankerJames R.
Pre-Close Benefit

They see the upside of paying early.

The final reel quietly shows the prepayment math. Add $200 to a payment and shave four years off. A lump sum knocks $48,000 off interest. No pressure, no upsell — just the numbers, in their hands, the moment they're warm enough to consider it.
A prepayment offer the borrower didn't ask for is junk mail. The same offer, after they've seen their progress, is a decision.
Why it lands

Three numbers that change your loan portfolio.

95%+

Message open rate

Delivered directly to the channel borrowers already check. The right message, in the right format, the moment payment matters.

8+

Languages supported

English, Spanish, French, Mandarin and more — auto-generated per customer from their data, not a roadmap item.

Measurable

On-time payment rate

In managed pilots, AI Personalised Reels produced consistent, measurable gains on this metric vs. legacy reminder workflows. Pilot data shared on request.
Built for banking

Built around your loan servicing workflow, not retrofitted into it.

Managed end-to-end by Amplispot. Works across mortgage, auto, personal loans, and credit-card balances. Your team never touches a video editor.

Managed service

Tech, design, and ops handled in-house. You get outcomes, not a tool.

Customer data integration

Secure pulls from your core banking and digital channel systems. Real account data, real transaction history, real personalisation — within the bank's security perimeter.

Multilingual by default

Audio auto-generates in the customer's preferred language. Eight languages supported out of the box, more on request.

Schedule-triggered cadence

Disbursal, T-7 before payment, post-payment, halfway-point, prepayment-eligible — you set the triggers, we run the motion.

Channel-native delivery

No app, no install, no login. A link in a message. A reel player in the browser — on any device, any channel.

Banker-routing built in

Refinance, prepay, or restructure conversations route directly to the named banker — not a general lending desk.

Enterprise scale

Built for large loan books. Renders personalised loan reels across hundreds of thousands of borrowers — every payment cycle, every cohort.
What you see back

Every tap is a signal. Every reel is measurable.

Unlike a templated SMS, every reel gives your servicing and collections team a clear view of which borrowers engaged, who paid early, and which accounts need a human conversation.

Opens

Reels watched

On-time payment rate

Banker meetings booked

Prepayment uptake

See a loan reel built from your own portfolio.

Send us a sample loan cohort — disbursal records, payment schedules, balances. We'll build a live personalised loan reel flow for a real group of borrowers, end to end, before you commit to anything.

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Amplispot builds intelligent platforms that simplify communication and drive measurable business outcomes.
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+91 99307 33234
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Founded 2017 · Headquartered in Mumbai, India · Serving customers globally
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