A personalised compliance journey for every policyholder.
Short, vertical, spoken in their language — a clear ask, a clear deadline, a clear path to done. Identity updates, beneficiary confirmations, document refreshes, regulatory disclosures. Across health, auto, home, life, and term.
Your compliance ask is in an email your customer never opened.
Regulatory asks are unavoidable. Identity updates, beneficiary confirmations, disclosure refreshes. The email gets ignored. The SMS gets swiped away. The letter gets lost. And then the deadline hits, the policy lapses, the regulator flags it, and the customer complains they were never told.
Compliance isn't a deadline problem. It's a clarity problem.
What it does
Every policyholder with an action pending gets their ownpersonalised compliance reel.
Delivered to their phone. No app, no login, no install. Works across identity verification, beneficiary updates, disclosure acknowledgments, and document refreshes.
01 / Record-aware
Built from their actual compliance gap
Which document is missing, which field is outdated, which deadline applies — pulled live from your compliance system. Every reel speaks to one customer's actual ask.
T-30, T-14, T-7, final notice, post-deadline — your compliance team sets the cadence, we run the motion. No more "we sent four emails" on the audit call.
Short, vertical, one idea per clip. Each reel moves the customer closer to compliant — not through pressure, through clarity.
Why It Matters
They understand why you're asking.
The journey opens by explaining the ask in plain terms. Not "per regulatory guideline 7.3.2" — the actual reason, in the customer's language. Why this exists, why it matters, what happens if it's missed.
A compliance ask without a reason is a compliance ask about to be ignored.
For Sarah · Auto Policy
Why we're asking
Your ID verification
Expires Apr 30
Policy
Comp+ Auto
Last verifiedMar 2023
Renewal period3 years
For Sarah · Auto Policy
What we need
One document, upload ready
DocumentGovt. photo ID
AcceptedLicense · Passport
FormatPhoto or PDF
Takes90 seconds
Deadline
Apr 30, 2026
What To Do
They see exactly what's needed.
The specific document, the specific field, the specific upload — shown clearly. Not a list of five possible things. The one thing this customer needs to do, this time, on this policy.
Clarity is compliance's best friend. Ambiguity is every compliance officer's nightmare.
How Easy · The Peak
They see it's a 90-second thing, not a project.
The emotional high point. A walk-through of how the update actually happens — one tap, photo, upload, done. The friction the customer was imagining evaporates against the reality of ninety seconds.
The compliance task a customer expects to take an hour gets delayed forever. The one they know takes 90 seconds gets done today.
For Sarah · Auto Policy
How it works
Three steps, one upload
90 seconds
Step 1
Tap link below
Step 2
Photo of ID
Step 3
Confirm — done
Support
Officer on call
For Sarah · Auto Policy
You're all set
Verification complete
Status
Verified · Active
Next reviewMar 2029
PolicyNo interruption
Your officerJames R.
Confirmation
They know they're done — instantly.
The final reel is the confirmation. The update logged, the compliance status green, the policy active, the deadline resolved. No ambiguity, no "we'll get back to you," no three-day wait for a confirmation email.
A customer who knows they're compliant doesn't call the helpline. They close the tab and move on with their day.
Why it lands
Three numbers that change your compliance ops.
95%+
Message open rate
Delivered directly to the channel customers actually check. The ask they would have ignored in email, watched on their phone.
In managed pilots, AI Personalised Reels produced consistent, measurable gains on this metric vs. legacy reminder workflows. Pilot data shared on request.
Built for insurance
Built around your compliance workflow, not retrofitted into it.
Managed end-to-end by Amplispot. Works across health, motor, home, life, and term claims. Your team never touches a video editor.
Managed service
Tech, design, and ops handled in-house. You get outcomes, not a tool.
Compliance system integration
Secure pulls from your compliance and policy admin systems. Real deadlines, real document gaps, real audit trail.
Multilingual by default
Audio auto-generates in the customer's preferred language. Eight languages supported out of the box, more on request.
Deadline-triggered cadence
T-30, T-14, T-7, final notice, post-deadline — you set the cadence, we run the motion with full delivery logs for audit.
Channel-native delivery
No app, no install, no login. A link in a message. A reel player in the browser — on any device, any channel.
Officer-routing built in
The journey closes by routing the customer back to their named compliance officer, not a helpdesk ticket.
Enterprise scale
Built for large claim volumes. Renders personalised reels across hundreds of thousands of claims — every stage, every cycle.
What you see back
Every tap is a signal. Every reel is measurable.
Unlike a fire-and-forget email, every reel gives your compliance and audit team a clear view of what was delivered, what was opened, and what was completed — with timestamps.
Opens
Reels watched
Completion rate
Officer clicks
Pre-deadline rate
See a compliance reel built from your own book.
Send us a sample of your upcoming compliance asks — identity updates, beneficiary refreshes, disclosure acknowledgments. We'll build a live personalised compliance reel flow for a real cohort, with full audit-trail delivery, before you commit to anything.