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AI Personalised Reels · Insurance Milestones

A personalised milestone journey for every policyholder.

Short, vertical, spoken in their language — built to mark the moments that matter. Policy anniversaries, claim-free years, loyalty rewards, discount unlocks. Across health, auto, home, life, and term.
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Short, vertical format

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Languages supported

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Message open rate

Spanish

Audio language

Year 5

Claim-free anniversary
For Sarah · Auto Policy
5 years claim-free

You've earned a 25% safe-driver discount.

With you since2021
Discount earned25%
Saved this year$420
The forgotten milestone

Your customer just hit five years with you. You sent them a renewal invoice.

Loyalty in insurance is the quietest part of the lifecycle. Customers stay for years and the insurer has nothing to say about it — except, eventually, another premium notice. The banks, airlines, and credit cards your customers also pay figured out how to mark loyalty a decade ago. Insurance didn't.

Milestones aren't a marketing problem. It's a memory problem.

What it does

Every long-tenured customer gets their own personalised milestone reel.

Delivered to their phone. No app, no login, no install. Works across post-claim surveys, onboarding pulse checks, advisor-call follow-ups, and renewal satisfaction.
01 / Tenure-aware

Built from their actual history with you

Years on book, claims made (or not), discount earned, premium paid lifetime — pulled live from your policy system. Every reel marks one customer's real journey.
02 / Multilingual

Heard in their own language

English, Spanish, French, Mandarin and more — auto-generated per customer, matched to their preference.
03 / Timed to the moment

Arrives on the day that matters

Policy anniversary, claim-free year marker, loyalty-tier crossing, lifetime premium milestone — your team sets the triggers, we run the motion.
04 / Reward-ready

Ends with something they earned, not sold

The journey closes with the actual benefit — a discount, a free add-on, a premium freeze — not a pitch for the next upgrade.
The reel journey

One journey.
Loyalty, made visible.

Short, vertical, one idea per clip. Each reel marks a real moment — and ends the customer thinking about how long they've stayed, not how much they'll pay next year.
Moment Marked

They're recognised, by name, for a real milestone.

The journey opens with the anniversary, the date, and the customer's own history. Not a generic "thank you for being a customer" — the actual years, the actual policy, the actual tenure on screen.
A loyalty moment the customer didn't know they were having isn't a loyalty moment. It's marketing with a candle on it.
For Sarah · Auto Policy
Year 5 with us

Your policy turns

5 years
Policy Comp+ Auto
Started Mar 2021
Claims made0
For Sarah · Auto Policy
What you've built

Five years of value

Years with us5
Claim-free years5
Premium frozen since2021
Cover upgradedTwice, free
Accumulated discount25%
Value Earned

They see what they've built, not just what they've paid.

The reel shows what their loyalty actually adds up to — five years of cover, zero claims, premiums frozen at the original rate, accumulated discount earned. The customer sees a balance sheet of their relationship, not an invoice.
Customers who see what they've earned renew. Customers who only see what they owe shop.
Reward Unlocked · The Peak

The reward shows up — real, and earned.

The emotional high point. Not a coupon. An actual milestone reward — a premium freeze for another year, a free add-on, a claim-free cash-back. The customer sees loyalty reciprocated, not marketed.
The first insurer to reward loyalty the way banks reward it has already won the next ten years of the customer.
For Sarah · Auto Policy
Your reward

Safe-driver discount earned

25%
Standard premium$1,680 / yr
Your premium$1,260 / yr
You save $420 / yr
Applied Automatically
For Sarah · Auto Policy
What's next

Coming up for you

Year 7 Free roadside upgrade
Year 10 Premium locked for life
Year 15 No-question claim waiver
Your advisorJames R.
Next Milestone

They leave knowing what's coming next.

The final reel sets up the next milestone. Year 10 brings a lifetime premium lock. Year 15 brings a no-questions-asked claim waiver. The customer doesn't just get rewarded for the past — they see why staying is worth it.
A customer who knows their next loyalty milestone doesn't shop the market. They wait for it.
Why it lands

Three numbers that change your retention curve.

95%+

Message open rate

Delivered directly to the channel your customers already check. A loyalty moment that actually lands, on a day that actually matters.

8+

Languages supported

English, Spanish, French, Mandarin and more — auto-generated per customer from their data, not a roadmap item.

Measurable

Tenure-cohort retention lift

In managed pilots, AI Personalised Reels produced consistent, measurable gains on this metric vs. legacy reminder workflows. Pilot data shared on request.
Built for insurance

Built around how loyalty is felt, not retrofitted into it.

Managed end-to-end by Amplispot. Works across health, auto, home, life, and term. Your team never touches a video editor.

Managed service

Tech, design, and ops handled in-house. You get outcomes, not a tool.

Policy system integration

Secure pulls from your core systems. Real tenure, real claim history, real discount data — not a generic "happy anniversary" template.

Multilingual by default

Audio auto-generates in the customer's preferred language. Eight languages supported out of the box, more on request.

Moment-triggered cadence

Policy anniversary, claim-free year marker, loyalty-tier crossing, lifetime premium milestone — you set the triggers, we run the motion.

Channel-native delivery

No app, no install, no login. A link in a message. A reel player in the browser — on any device, any channel.

Advisor-routing built in

The journey closes by routing the customer back to their named advisor — the relationship, not a pay link.

Enterprise scale

Built for large books. Renders personalised milestone reels across hundreds of thousands of policyholders — every anniversary, every cohort.
What you see back

Every tap is a signal. Every reel is measurable.

Unlike a template anniversary email, every reel gives your loyalty team a clear view of what got noticed, what got shared, and which cohorts felt genuinely seen.

Opens

Reels watched

Reward redemption

Advisor clicks

Cohort retention

See a milestone reel built from your own book.

Send us a sample of your tenure data and the rewards you already give (or should give) long-tenured customers. We'll build a live personalised milestone reel flow for a real cohort — so you can see what loyalty feels like when it's actually seen, before you commit to anything.

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Founded 2017 · Headquartered in Mumbai, India · Serving customers globally
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